Consultation & Training

Managers often find themselves dealing with conflicts involving the same work units and/or individuals but despite their best efforts and attention, the conflict continues costing time, reducing productivity and damaging morale. As a consultant with expertise in conflict resolution I can bring fresh perspectives and interventions, at times also serving as a coach and/or providing formal training to management and staff.

Facilitated Communication

There are many conflictual situations or potentially conflictual situations where a formal mediation is not called for but the presence of a neutral third party who can facilitate discussion can make a major difference in terms of keeping communications on a productive track. Whether it is being part of a team meeting or de-escalating a conflict between two individuals, facilitation can save time and money while boosting productivity and morale.

Formal Mediation

For more difficult or long standing conflicts formal mediation can serve as a valuable alternative to expensive and lengthy court proceedings. As a trained mediator I work impartially with the two (or more) conflicting parties to create a mutually agreed upon and formally documented resolution. A typical mediation involves preparatory meetings with each party, one or more mediation sessions, and a written document of agreement. Formal mediations are often completed in a matter of weeks and can cost less than the average attorney’s retainer.